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Geeks4Help.com is the server
management and technical support division of
GeekLogix Solutions Pvt. Ltd. (formerly known as Rishidot Solutions). We are a
talented team of technicians, who have
been in the IT business for five years and
web hosting business for two years. We train our
technicians to offer high quality technical
assistance and excel in customer management
skills.
Our remote admins and
technical support personnel are well
qualified to tackle complex real world server
related problems. They are located in different
parts of the world to ensure that someone is
available to tackle any emergency situation.
We offer a service level
agreement which outlines our responsibilities
clearly to give you a complete picture of our
role. Our remote admins keep detailed logs of
the tasks they perform. These will be made
available
to you upon completion. This will be very useful
in the future if you hire a full time admin or
outsource it to a different company. These two
policies were designed to maintain complete
transparency while working on your server so
that you can rest assured.
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